4 video Privacy Policy — Our Commitment to Protecting Your Data

4 video is an international-standard online gaming and betting platform serving members in Bangladesh and across the world. Protecting your personal data is not merely a legal obligation for us — it is an ethical commitment to every one of our members.

This privacy policy applies to the 4 video website (https://4video.ws), mobile app, and all our digital services. By using our platform, you agree to this privacy policy.

4 video's Privacy Policy is built on full transparency. We want you to know exactly what data we collect, why we collect it, and how it's used — so you can play on 4 video with complete confidence.

4 video only collects information that is necessary to provide you with our services. We never ask for data we don't need. Below is a breakdown of the information collected at each stage.

Information collected at registration

• Identity-Related: Full name, date of birth, gender.
• Communication-Related: Email address, mobile number, and home address.
• Identity Verification (KYC): A copy of your National ID or passport.
• Financial Information: Payment method details (bKash/Nagad/Rocket number or bank account).

Information collected automatically while using the platform

• IP address and device type.
• Browser information and operating system.
• Login time and session data.
• Bet and transaction history.
• Information related to gaming behavior and preferences.

4 video uses your data only for specific, legitimate purposes. The ways we use your information are clearly outlined below.

• Account management: To create, manage, and secure your account.
• Identity Verification: To complete the KYC process for age verification and fraud prevention.
• Payment processing: To securely process deposits and withdrawals.
• Customer support: To resolve issues, answer your questions, and handle complaints.
• Promotions: To send you bonuses and offers tailored to your preferences (you can opt out at any time).
• Security: To detect and prevent suspicious activity on your account.
• Legal Compliance: To comply with regulatory requirements.
• Service improvement: To improve platform performance and enhance the user experience.

4 video does not sell or rent your personal data to third parties. In limited circumstances, data may be shared where legally required or necessary to deliver our services.

Circumstances Under Which Data May Be Shared

• Payment Processors: Only the information strictly necessary is shared with payment gateway providers to process deposits and withdrawals.
• KYC Verification Provider: With licensed verification services to confirm your identity.
• Law enforcement agencies: When required by a court order or lawful government directive.
• Licensing Authority: To regulatory authorities in fulfillment of gaming license requirements.
• Anti-Fraud System: Anonymized analytics shared with security partners for fraud prevention.

4 video uses cookies on its website, as do most modern websites. Cookies are small text files stored in your browser that help the website remember your preferences and session.

Types of cookies used by 4 video

• Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To monitor website speed and performance.
• Functional Cookies: For language preferences and a personalized experience.
• Analytics Cookies: For user behavior analysis — fully anonymized data.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

4 video follows the highest industry standards to protect your data. Our security framework operates across three layers — technical, organizational, and physical.

Technical security

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Data stored in databases with AES-256 encryption.
• Two-factor authentication (2FA) available.
• Automatic brute force attack detection and blocking.
• Real-time cyber threat monitoring system.

Organizational security

• Only authorized staff can access member data.
• Every data access is logged and regularly audited.
• All staff receive training on data privacy and confidentiality.
• Annual third-party security audits are conducted.

4 video believes every member should have full control over their own data. Your data rights are detailed below.

To exercise any of these rights, email us at support@4video.ws. We will respond to your request within 30 days.

4 video is an 18+ platform. We strictly ensure that no one under the age of 18 can access our services by verifying age at registration and confirming date of birth during the KYC process.

• No minor's data is knowingly collected.
• If a minor's information is collected by mistake, it will be deleted immediately.
• Any account created on behalf of a minor will be terminated and all associated data permanently deleted.

4 video may update this Privacy Policy from time to time. Revisions may occur due to regulatory changes, adoption of new technologies, or an expansion of our services.

• Members will be notified in advance of any significant changes via email or platform notification.
• The date of any change will always be indicated at the top of the page under "Last Updated".
• Continued use of the platform after a new policy takes effect will be considered your acceptance of that policy.
• To request a copy of a previous policy, contact us at support@4video.ws.

If you have any questions about 4 video's privacy policy or wish to exercise your data rights, please reach out to us through any of the channels below.

• Email: support@4video.ws — fastest response guaranteed.
• Live chat: Log in to the platform and contact us via live chat support.
• Complaint Form: Fill out the form via the "Support" option in your account settings.

We typically respond within 24–48 hours. Data rights requests may take up to 30 days to process.